Randolph Soccer Families
The Randolph Soccer Club conducted an online survey at the conclusion of the 2009 Fall league season. This was the first such survey conducted by the club, and our goal was to provide all of our soccer families the opportunity to provide feedback on their experiences with the travel soccer program.
In all, we received 183 responses representing 73% of our U8 through U14 players. First and foremost, the Randolph Soccer Club would like to thank everyone who responded. The comments you provided are a valuable source of information and insight to those of us dedicated to managing the Randolph Soccer Club.
The entire Randolph Soccer Club board reviewed the survey results at our first meeting of the new year. We were pleased to see that between 80% and 90% of our soccer families are satisfied with the travel soccer program and intend to continue participating in the club in the future. While this is a good result, the RSC strives for continuous improvement and intends to utilize this feedback to help the club set its goals for 2010 and beyond. With that in mind, the board chartered a subcommittee to review the results in more detail and to take specific actions on the areas for improvement. This process is already underway and will include, where necessary, meeting with team managers, coaches and parents so that together we can enhance the RSC experience.
In closing, the entire Randolph Soccer Club board (http://www.randolphsoccer.org/about/rscmembers/index_E.html) would again like to thank those families who responded to the survey. We are committed to acting on the feedback you provided via this survey. If you would like to provide any further feedback, please do not hesitate to contact any of the Randolph Soccer Club board members at any time.
For the entire RSC Board,
Jeff Weber
President
Randolph Soccer Club
